What’s Working

Our world is full of deficit thinking. We are obsessed with problems large and small and how to fix them. Countless meetings and projects are dedicated to problem-solving, often with little to show for our efforts except frustration. Leaders are not immune to this phenomenon and we regularly champion this way of thinking in our organizations. But what if there was another approach to addressing the challenging issues we face? Suppose we began the process, not with an analysis of what is wrong, but with a focus on what is right?

Employee morale is a real problem for many organizations these days, even ones with a history of past success. The typical approach to such an issue is to study all the possible causes of low morale—a process that is sure to unleash plenty of negative energy and a resulting sense of hopelessness. But what if those same conversations focused on what a positive workplace might look like and how your employees could collaborate to create just such an environment? Would the energy be different and the outcomes more uplifting?

Studies have shown that in every human situation, every institution, something is working. These positive core elements may be dormant because of neglect or complacency. Perhaps the constant barrage of negative thinking and news has simply driven these values and competencies underground. But with some careful planning and purposeful processes a new way of thinking can be taught and learned. The positive core can reemerge as a force for change.

Leaders would do well to harness the untapped potential of this positive core and to empower employees and other stakeholders to rediscover what is already working within their team and the broader organization. Instead of problems, consider the possibilities. When faced with obstacles, imagine opportunities. You can lead your team beyond deficit thinking to a powerful way of reframing the future. By focusing on what you wish to become you can, in fact, create your new reality.

Last week’s post invited leaders “to become the change you want to see.” Now it’s time to engage your stakeholders in this same process by focusing on what’s working within the organization. Albert Einstein expressed this concept well when he said, “No problem can be solved from the same level of consciousness that created it. We must learn to see the world anew.” Now here’s the good news...no special eyewear is required.